News

With the release of our completely revised FIRE V Unplugged offline client, along with major functionality in the FIRE Online side, we are actively helping our clients through this major upgrade.

Included as standard with all FIRE purchases is the upgrading of your software to the latest version. In the case of major upgrades such as the version we released this past February, we also help our clients through this process. This includes us doing all of the database and code related work, a thorough review and test of your system, and allowing our clients the opportunity to review these changes on a test server before we complete the upgrade. Of course, we also review any new functionality or changes with our clients before updating the system.

We're very happy to welcome all our clients to the many improvements, and offer even more ways to increase their profitability.

Some of the improvements include:

• Forms

  - Probably the biggest new feature of FIRE Unplugged V, now it's much easier to add any form and deploy it to the field automatically. Essentially any form you're currently filling out in Excel or on paper can be integrated into FIRE making entry, tracking and reporting much easier and faster.

• Inventory

  - Much improved inventory depletion and tracking functionality in both FIRE Unplugged (for depletion) and FIRE Online (for management and reporting).

• Simplicity

  - Based on almost a decade of feedback, uploads and validation are easier, upgrades and roll-out of new features to existing users is automatic, and screens are easier to use.

• Dispatches

  - Enhancements in the ability to have dispatches available in the field that were originally created from the Online web based system. Since your remote personnel can see exactly what was entered while talking to the client, this leads to less problems with forgetting equipment, getting lost, or not being aware of client or location specific needs.

• Multi-Country

  - Whereas FIRE Unplugged used to require a different software installer per country, now there is one. It figures out where you are and tailors what you would like to see. All while giving you the flexibility to move, and features like local taxes, currencies, prints, quotes and price books.

• Signature and Coding

  - Added support for signature tablets and netbook. So your client can sign right on the screen resulting in a final signed PDF ticket. We've also added better client specific billing / coding information, so that you remote crew will be sure to get the right codes in the right format before signing off.

• Linux, MacOSX support

  - We've added smoother support for Linux and other operating systems.

• Support

  - The ability for the FIRE team to support your users has been increased. Integrated ability to report issues, connect to remote users with their permission, and troubleshooting and logging mechanisms have all been enhanced.

The standard pricing for FIRE includes the ability to integrate FIRE with our customers' accounting systems.

As such, along with welcoming Logan Industries Ltd. and Datalog as new clients, we also completed the work to allow FIRE to export invoices to both Discovery Solutions accounting software, and the SAP B1 platform.

The completely written version of our Offline client, FIRE V Unplugged, has now been released to production.

Along with just simply looking and working better, some of the big features include:

• Forms

  - Probably the biggest new feature of FIRE Unplugged V, now it's much easier to add any form and deploy it to the field automatically. Essentially any form you're currently filling out in Excel or on paper can be integrated into FIRE making entry, tracking and reporting much easier and faster.

• Simplicity

  - Based on almost a decade of feedback, uploads and validation are easier, upgrades and roll-out of new features to existing users is automatic, and screens are easier to use.

• Dispatches

  - Enhancements in the ability to have dispatches available in the field that were originally created from the Online web based system. Since your remote personnel can see exactly what was entered while talking to the client, this leads to less problems with forgetting equipment, getting lost, or not being aware of client or location specific needs.

• Multi-Country

  - Whereas FIRE Unplugged used to require a different software installer per country, now there is one. It figures out where you are and tailors what you would like to see. All while giving you the flexibility to move, and features like local taxes, currencies, prints, quotes and price books.

• Signature and Coding

  - Added support for signature tablets and netbook. So your client can sign right on the screen resulting in a final signed PDF ticket. We've also added better client specific billing / coding information, so that you remote crew will be sure to get the right codes in the right format before signing off.

• Linux, MacOSX support

  - We've added smoother support for Linux and other operating systems.

• Support

  - The ability for the FIRE team to support your users has been increased. Integrated ability to report issues, connect to remote users with their permission, and troubleshooting and logging mechanisms have all been enhanced.

After one of our oldest clients Canadian Sub-Surface merged with Pure Energy, they needed to implement FIRE throughout the US.

However the US side has some fairly unique requirements. We also had to ensure that all of the US operations didn't have any negative effects on how Canada was operating, as well as integration to different accounting and similar systems would be smooth.

Finally, we wanted all operations to be using the same price book data and consisent forms and inputs so cross-country reports would allow for a true side-to-side comparison.

We're happy to report that all US operations for Pure are now running smoothly on FIRE; and much more happily now that they've gotten rid of all the paper.

The only group happier is Head Office management, since now the whole company is working on one system, realizing all of the effeciencies of FIRE in both countries, and with a standard set or reports.

We received the first call from the President of a Definitive Optimization, and Oilfield services company in Fairview, Alberta on July 3rd, 2010.

By the next day, July 4th we had the intial FIRE system set up, and after some focussed work by the service company and the FIRE team to enter their price book, customer list and other basline data and customizations, they were giving real FIRE field tickets to their clients by July 15th.

By July 30th all tickets and all employees had been transitioned over to FIRE.

So not even 15 business days, but 15 real days after their first call, the President told us they were already realizing the advantages of the FIRE sytem.

To be clear, this took real focus from the Service company involved, and much of the credit must go to their team for getting everything done so quickly.

However, within two weeks of making the first call they had already realized real improvements in their profitability

Call us to start making your company more profitable, fast. We'll even be happy to set up a baseline system for you so you can see how it will help before you sign a single contract or invoice.

A mobile version of FIRE is now available on Apple's iPhone device.

The FIRE iPhone application allows for the creation of tickets anywhere your iPhone has connectivity. This allows your field staff to create orders while talking to the client, and have them immediately available for approval and invoicing via the FIRE Online website.

The next version of the iPhone app will also allow for viewing all dispatches, therefore allowing your field staff to view the jobs tasked to them, as well as map directions, see job details, and complete the order all on the same device they already use as a phone.

If you have relatively simple field tickets and invoices, and would like to enable all your field staff with an affordable and easy to use device, then FIRE iPhone may be just the thing for you.

Call us to learn more and see a demonstration of how FIRE iPhone can make your company more profitable.

If you're in the Oilfield, then FIRE has given you yet another leg up in being paid faster.

Oilfield clients working for Encana, Cenovus, NAL Resources, and a host of other major producers are required to submit invoices via the Digital Oilfield / DO2 system, now recently acquired by ADP. If you're not using FIRE then this means yet another system in which you must re-key in all of your invoices.

If you are using FIRE, then invoices are submitted to the ADP system with the click of a button, and typically at the same time invoices are exported automatically to your accounting / ERP system.

If you're working for Encana in particular though, you must also submit a field ticket via the ADP "OIR" system with an estimate of the cost within 24 hours of service delivery. This is a nightmare if you're not using FIRE. You must get the ticket out of the field and through the appropriate approval personnel, then re-keyed within a very short time frame. Not only this, but every line must be input, then go through Encana approval, and once approved require you to log into their system and re-key the invoice again while ensuring that each line item on the invoice match you're approved initial estimate.

With FIRE however, these tickets automatically routed through an expidited approval process, and submitted to ADP OIR with a touch of a button.

In addition, now all approvals done by Encana on their ADP system are communicated directly back into FIRE down to the line item approval or dispute level, including any notes made by Encana staff. The ticket can be adjusted within FIRE, re-submitted to ADP OIR, approval notification is routed back to FIRE, and the final invoice is then automatically matched line by line when submitted back into ADP for final payment by FIRE. FIRE also validates billing codes and anything else required by ADP. So you never leave the FIRE system, and yet you get everything you need.

Within the first week of this new functionality being introduced in FIRE, we've had tickets go from a submitted field estimate to an invoice approved for payment within two days.

An all with less work for everyone. How's that for improving profitability!

The year 2009 was a tough one for the Oilfield service sector, and a busy one for consolidatations.

Mid 2009 we were sad to say goodbye to one of our oldest customers - somebody who had been using FIRE for almost a decade. Due to an acquisition by a company who had been using one of our major competitors' product for over two years, the corporate decision was to phase out FIRE.

However six months later, and after some deep consideration and thorough comparison, we were happy to hear the decision that not just our original customer, but also the entire new orgainization was coming back to FIRE.

So we're happy to have one of our oldest clients back, and we've learned a great deal in the process about some of our strengths, and weaknesses in the sector.

Sometimes though, it's good to be told just how much of a difference FIRE makes to help a company's profitability and success.

Development of the next major version of FIRE Unplugged (Offline field system) is in it's final stages.

Almost a year an a half in the making, and now expected for production release in early 2011, we see great things coming from our next major release of our offline field FIRE component - FIRE Unplugged V

Along with just simply looking and working better and faster, some of the big features include:

• Forms

  - Probably the biggest new feature of FIRE Unplugged V, now it's much easier to add any form and deploy it to the field automatically. Essentially any form you're currently filling out in Excel or on paper can be integrated into FIRE making entry, tracking and reporting much easier and faster.

• Simplicity

  - Based on almost a decade of feedback, uploads and validation are easier, upgrades and roll-out of new features to existing users is automatic, and screens are easier to use.

• Dispatches

  - Enhancements in the ability to have dispatches available in the field that were originally created from the Online web based system. Since your remote personnel can see exactly what was entered while talking to the client, this leads to less problems with forgetting equipment, getting lost, or not being aware of client or location specific needs.

• Multi-Country

  - Whereas FIRE Unplugged used to require a different software installer per country, now there is one. It figures out where you are and tailors what you would like to see. All while giving you the flexibility to move, and features like local taxes, currencies, prints, quotes and price books.

• Signature and Coding

  - Added support for signature tablets and netbook. So your client can sign right on the screen resulting in a final signed PDF ticket. We've also added better client specific billing / coding information, so that you remote crew will be sure to get the right codes in the right format before signing off.

• Linux, MacOSX support

  - We've added smoother support for Linux and other operating systems.

• Support

  - The ability for the FIRE team to support your users has been increased. Integrated ability to report issues, connect to remote users with their permission, and troubleshooting and logging mechanisms have all been enhanced.

FIRE saw the release of some major functionality releases this week.

Improvements were across the board, and included major changes in the following areas:

• Auditability

  - enhancements in reports, credit note functionality and ticket tracking

• Reporting

  - along with the ability to tie into essentially any third party reporting system (Crystal Reports, Jet Reports, Jasper Reports, etc.) FIRE has also released another internal custom report builder.

• Safety / Incident

  - improved internal assignment and workflow for safety and incident reports

• Asset Tracking

  - much improved integration of incident system with asset tracking, along with reporting, asset logging, etc.

• Quote / Bids

  - general improvements as well as ability to include a sales forecast / funnel into quotes, along with visibility to successes and final billed revenue

• Infrastructure

  - what you don't see is important. Improvements to back end systems, automated backups and fail-over systems, as well as improvements in our clients ability to make feedback, and us to see it and address it.

FIRE is now fully integrated into both Digital Oilfield's (DO2) Open Invoice (OI) and Open Invoice Receipt (OIR) systems.

Some of the top Canadian producers (i.e., Encana) now require their vendors to submit field ticket estimates within 24 hours of job completion.

Without FIRE this can be a nightmare of getting field tickets from the field to your office, correcting the ticket for pricing, getting approval, and manually entering it into DO2's system.

With FIRE, any OIR tickets are automatically routed through an expedited approval, then immediately submitted to DO2.

So now you can worry less, and get paid faster.

Claero is very pleased to announce the completion of the first step of integration to Digital Oilfield's Open Invoice system.

FIRE is now able to submit invoices to DO2's system, and using the top level of integration available - bi-directional Pidex RNIF.

Oilfield service companies in Canada and the US must input their invoices into Digital Oilfield's (DO2) Open Invoice system in order to be paid by many of the top ten producers such as Encana, Devon, Pengrowth, etc. However this entry involves a great deal of manual re-entry. FIRE's integration to DO2 means this re-entry simply disappears.

Thanks also to our partners, our clients can now use a single click to simultaneously send invoices to both the accounting system (Navision, Solomon, ACCPAC, SAP, Quickbooks, Simply Accounting, etc.) and DO2's Open Invoice system. No need to include attachments, and even the acknowledgement of invoice receipt is fed directly to FIRE and your employees.

Claero looks forward to completing the second step of integration -- DO2's OI Receipt (OIR) system.

Major enhancements to the Rental and Asset management modules have been released, including:

• Total rewrite of Asset status / availability functionality
• Major enhancements to Field Ticket functionality to improve use for monthly rentals, Delivery Tickets, pintail Dispatch entry, etc.
• Improved reporting for Asset Utilization, Asset histories and related failure notification

Our clients have already been taking advantage of these changes to help them know where there equipment is located, much more easily bill the client, and not have to process or worry about piles of paperwork.

Weatherford International, one of the top 5 Oilfield Service companies worldwide, started a collaborative project with the FIRE system a number of months ago.

We are now in the final phases before starting the worldwide field trial.

Claero is excited to welcome Weatherford as one of our clients, and we look forward to seeing the benefits of this project realized both for Weatherford and all of our other clients.

Work on the much anticipated expansion to the Dispatch module has begun. This work is comprised of:

• Improved initial Job entry screen to speed order creation and validation
• Addition of custom forms to allow tracking of all client related and internal information
• Enhanced workflow to ensure all relevant entry easily reaches every level of the ticketing and invoicing process
• Better Asset management and scheduling

This work is expected to be released to all licensed clients by April 2008.

Major enhancements to the Asset and Inventory management modules have been released, including:

• Improved Inventory management
• Improved Purchase Order screens
• Added Work Orders, used to maintain Assets, which can include costing, task lists and ties to Inventory depletion
• Rewriting of Work Scheduling section

These changes have already been implemented for many clients to drastically simplify their maintenance and calibration activities, as well as provide better costing and tracking capabilities.

The FIRE Incident module has been released with major improvements, including:

• Simple entry at Field level
• Automatic email and logon notification with distribution depending upon Incident severity
• Improved tracking, costing, printing and reporting

Customers currently using the Incident module can benefit immediately from these upgrades.

Only two months after signing on Voltage Wireline, an Alberta based Electric Line service company, is now invoicing all clients via FIRE.

Even better, Voltage has already seen the benefits with faster invoicing and better reporting.

Claero Solutions is pleased to welcome another happy client, and we look forward to continuing to improve their profitability.

The integration of FIRE to Microsoft Dynamics NAV (formerly known as Navision) for an existing client was completed within a month and a half.

This expands the suite of Microsoft and other accounting systems to which FIRE integrates.

Claero Solutions, the creators of FIRE, continues to experience solid and sustained growth.

The FIRE team has seen the recent addition of staff to its implementation group as well as the sales team, including a dedicated sales representative in our Edmonton office. This has been combined with our welcoming of numerous customers, and substantial enhancements to the FIRE software within and beyond invoicing capabilities.

Pro-Line Oilfield Services joins Pro-Line Energy Services in it's use of the FIRE system.

FIRE has proved it's effectiveness within Pro-Line Energy's rig based operations over the last two years. Faster invoice delivery, time saved in administration, immediate review of old invoices, and report generation are just a few of the benefits realized.

Therefore, the decision of Pro-Line Oilfield Services to adopt FIRE for their equipment rental services was a simple one.

Both companies will also be enhancing their reporting, and the integration to accounting capabilities of FIRE, further decreasing workload.

Claero Solutions has been successful in securing additional financing from private investors.

The proceeds will be used for further expansion of FIRE into the US and International, while continuing to grow the functionality of the system.

The FIRE data processing module was created to run your data processing department. It includes the following features:

• Field capture, print and upload of customized forms (e.g., Run Sheets)
• Notification to office staff when data processing jobs are pending
• Job assignment and workflow management
• Display, print and export all relevant ticket data along with customized run sheet information
• Track job status including pending lab results and data delivery
• Report on processing times, employee performance and revenue specific to data processing; broken down by your organizational structure

Claero Solutions has finalized the partnership with a large Canadian based outsourcing firm.

After having proven their effectiveness on various projects, the partnership adds exponentially to the resources available for programming and project management work, while all under the direction of Claero.

Canadian Sub-Surface started trading as symbol CSE on the TSX as of May 31, 2006.

As part of this process, the FIRE system was and continues to be extensively audited, and surpasses all criteria for accountability and revenue tracking.

In addition, the management of Canadian Sub-Surface credits FIRE as one of the major components which allowed the company to grow and prosper at such an aggressive rate, and will continue to do so.

@balance is a Shell venture company. Their service allows for a constant pressure to be present at the drill bit so that drilling can proceed at optimum rates.

@balance is based in Houston, and has operations around the world.

The first major company to use the FIRE system with multi-currencies, the full worldwide implementation at @balance will be complete in January 2006.

Canadian Sub-Surface, an Oilfield Services company with operations throughout BC, Alberta and Saskatchewan, begins using the FIRE system.

Cansub has upwards of 100 field employees and multiple divisions and services including Testing, Wireline (Eline), Slickline, Swabbing and Well Optimization.