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Buy FIRE - What's Included
When you buy FIRE, it includes
us doing the setup, limited customizations,
helping you enter your data
into the system and training both
your head office and field
staff.
Our philosophy is that you get everything set up with minimal
effort on your part. We provide the hardware and software,
including field laptops if desired, training, and all systems so
that you can be up and running quickly and easily.
In fact, we are so committed to this philosophy that we've
had an entire system up, from
employees entering tickets in the field to automatic exports
into their accounting system, in two
months!
In addition, the majority of changes after
implementation, such as pricing, customer list, asset lists,
and an impressive array of other items can all be done
by you. We ensure you get the training to make this happen.
The following table summarizes what is included
when you buy FIRE. The hours shown represent
how much time is allocated to each task, if applicable.
| Included in One Time Cost |
|
Price
- One Time |
| |
Sml |
Pro |
|
| |
$19,000 |
|
10 users maximum |
| |
|
$32,000+ |
Fixed Cost - Starts at 10 users |
| |
|
$300 / user |
Variable Cost per Field User |
|
One Time - Initial Setup |
 |
Sml |
Pro |
|
| |
All server hardware, software,
etc. set up in a Data Center |
| |
24 hrs |
24 hrs |
Branding (your logo, address, etc.)
Standard customizations (mandatory fields, etc.)
Documentation including help file additions for customizations
Server setup |
| |
24 hrs |
50 hrs |
Custom reports (Payment, Personnel, Revenue, etc.) |
| |
12 hrs |
quote |
Accounting system integration |
| |
$5000 per* |
included* |
Modules (Asset, Data Processing, Incident, etc.)
* Additional configuration or consulting
costs may be applicable per module |
|
One Time - Training |
| |
Sml |
Pro |
|
| |
24 hrs |
36 hrs |
Head Office Staff
Help with Initial Data Entry |
|
| Included in Monthly Cost |
|
Price
- Monthly |
| |
Sml |
Pro |
|
| |
$800 |
$1,200 |
Standard Monthly costs |
| |
+$100 ea |
included |
Modules (Asset Managment, Data Processing, etc.) |
|
Monthly - Support |
| |
2 hrs / mo |
Any staff member |
| |
1 hr / mo |
Per ten Field Users |
| |
1 hr / mo |
"Tweaks" to system - these are to make any
of the limited amount of changes which you can not do
yourself; e.g., changes to the account system export format |
| |
* Standard support is based
upon 8am to 5pm, Monday to Friday, Mountain Standard
Time; response within 3 hours / resolution within 24
hours.
** Extended hours support is also available
*** Unused hours can not be pooled if not used each
month |
|
Monthly - Server |
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Hosting in a secure Data Center |
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Daily backup of all data |
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All ongoing maintenance including applicable
hardware upgrades |
|
Monthly - UPGRADES |
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Bi-Annual Upgrades
Upgrades are based upon feedback from all clients.
Every six months, clients will get new upgrades applied
to their system. |
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| NOT INCLUDED |
|
Field Hardware |
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$~1200 per unit |
Field Laptop, printer, scanner, anti-virus software,
hard case, surge protector |
| |
$~100 + $<100/mo |
Optional Data card for laptops - allows internet communication
while in remote areas |
| |
$~350 / 1000 sheets |
Company letterhead paper with legal terms on back |
|
Additional Support |
| |
$120 / hour |
Time beyond those given above (3 hrs/mo + 1 hr /mo /
five field users) |
|
Your time |
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Although we have proven
over again that FIRE saves time, it is important to
know that it takes some of your time to implement the
system. Here's the time, detailed above, that we've
included in our prices and which we recommend you and
your staff dedicate for a smooth implementation:
- 8 hours - initial training for admin person
- 2 hours - review with admin person after data entry
- 2 hours - first training session for all field and
office employees
- 2 hours - follow up training session for all field
employees
- 2 hours - additional training for selected "expert
field users"
- 2 hours - follow up training session for all office
employees
- 2 hours - additional training for selected "expert
office users"
- 2 hours - follow up training for admin person
- 2 hours - training with Accounting department
-- Total of 24 hours |
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Liability and Damages |
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Claero Solutions total liability
to you for all damages from any cause whatsoever will
be limited to the amount paid by you for the six months
of service immediately preceding the date which, as determined
by a court of competent jurisdiction, you were harmed
by your use of the service or product. More details are
available upon request, and are included in the documentation
provided with FIRE systems. |
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You can also see more detail information on pricing
and versions.
For a final quote and to buy now, please contact
us.
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FIRE Brochure